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How to transfer a prescription to a new pharmacy

If you’ve ever had to transfer a prescription from one pharmacy to another, you know it’s not always an easy process. In fact, some pharmacies may be hard-pressed to accept the transfer in the first place! 

That’s why we’re providing this post with everything you need to know about how to make a successful transition. (Lucky for you, if you are transferring to a Local Health branch, we make it really simple, click here!)

Get in touch with your new pharmacy

When you choose a new pharmacy, let them know that you are transferring prescriptions. You will need to get the name, strength and prescription number for each of your prescriptions as well as the phone number of your current pharmacy.
You can call, stop by the pharmacy, or complete an online form for transfer services. If you are transferring to one of our Local Health branches then simply complete this form on our homepage and we can get you started!

Gather your health and insurance information
You’ll need to give your new pharmacy some personal information and insurance information. If they offer online transfers, you can also send this information through their website. In most cases the new pharmacy will need: 
•Your first and last name
•Date of birth
•Phone number
•Any allergies you may have
•The names of all the prescriptions you’re transferring
•The strength and dosage of your medications
•Rx number for each medication (the 7-digit number on the top left of the label)
•Phone number and address for your current pharmacy
•Contact information for your prescribing physician

Wait for your prescriptions to be transferred.    

Although transferring your prescription is a quick process, it’s better to be safe than sorry. It may take 1-3 business days for the transfer to become active and available at the new pharmacy.

Some Exceptions When transferring prescriptions There are some prescriptions that cannot be transferred or have a limited number of transfers.

Schedule III, IV, and V medications are only allowed one transfer, regardless of how many refills you have left. If you’ve run out of transfers, contact your doctor for a new prescription before attempting to switch pharmacies.

Some Schedule III, IV, and V medications include Tylenol with Codeine, Xanax, and Robitussin AC and other similar cough suppressants with codeine.

Substances classified as schedule II are not permitted for transfers due to risk of substance abuse and dependency. Some examples of schedule II substances include Adderall, Ritalin, hydromorphone, and meperidine. Schedule II substances also require a new prescription whenever you run out.

Local HealthRx

Local HealthRx

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