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FAQs

A telepharmacy is a pharmacy that may not always have a pharmacist on site. A pharmacist,located at a central pharmacy only a short distance away, may be electronically connected to a pharmacy, to remotely complete your prescription order and answer all of your questions. A licensed Illinois pharmacy technician is on-site to assist in the prescription filling process.

Call the pharmacy and let them know you would like to transfer your prescriptions. Just provide your name, the prescription number or name of the medication, and the name and phone number of the pharmacy where your prescription is currently being filled.

Federal law prohibits the return of medications once they leave the pharmacy.